Player Helpdesk
Contact & Support
We are dedicated to providing a smooth, relaxing puzzle experience. Reach out directly for technical assistance, bug reports, or privacy inquiries.
Email Our Support Team
We generally respond to bug reports and privacy inquiries within 48 business hours.
Or copy our email address: info@markuting.com
Reporting a Bug or Crash
Help us squash issues quickly
To help our engineers reproduce and resolve your issue rapidly, please include:
- Device Model: (e.g., Samsung Galaxy S23, Pixel 7)
- Android Version: (e.g., Android 13, 14, 15)
- Game Version: (e.g., v1.0.0)
- Stage Number: (e.g., Level 25, Heart Shape milestone)
- Screenshot: Attach a capture if visual glitches or UI rendering errors occur.
Privacy & Data Inquiries
Statutory rights & data safety
Have questions regarding our zero-account design or diagnostic reporting?
Because Aroshift retains level progress solely on your physical device, you can delete your data instantly at any time via:
Android Settings > Apps > Aroshift > Storage > Clear Data
For statutory requests under GDPR, UK GDPR, or CCPA, email us with the subject "Aroshift Privacy Request".
Looking for our formal policies and agreements?